RECENTLY PURCHASED A YAMAHA POWER ASSIST BICYCLE? CLICK BELOW TO WARRANTY REGISTER YOUR BICYCLE.
Ride with Confidence Knowing Your Drive Unit, Battery and Frame are Backed by Yamaha for 5 Years
Yamaha Power Assist Bicycles gives you peace of mind by standing behind your purchase with a limited warranty that covers the drive unit, battery and frame for 5 full years. Ride confidently knowing Yamaha has you covered! To learn more continue reading below for all the details.
Yamaha Motor Corporation, U.S.A. Power Assist Bicycles Limited Warranty
Yamaha Motor Corporation, U.S.A. warrants that new Yamaha Power Assist Bicycles purchased from an authorized Yamaha Power Assist Bicycles dealer in the United States and registered with Yamaha Motor Corporation, U.S.A. will be free from defects in material and workmanship for the period of time stated below, subject to certain limitations.
Effective on models purchased on or after 12/01/2023, the drive unit (including the motor assembly, housing cover, internal gears, motor control unit assembly, drive axle assembly, and torque sensor assembly), battery, rigid frame, and rigid front fork will be warranted for a period of five (5) years from the Date of Purchase, subject to exclusions noted herein. All other Yamaha Power Assist Bicycle components, unless expressly excluded hereunder, will be warranted against defects in material or workmanship, for a period of one (1) year from the Date of Purchase, subject to exclusions noted herein. Replacement parts used in warranty repairs will be warranted for the balance of the applicable warranty period.
Obtaining Repairs Under Warranty. During the period of warranty, any authorized Power Assist Bicycles dealer will, free of charge, repair or replace, at Yamaha’s option, any parts determined defective by Yamaha due to faulty workmanship or material from the factory.
Owner’s Responsibility. The owner is responsible for ensuring that the Power Assist Bicycle is properly operated, maintained and stored as specified in the Owner’s Manual. The owner of the Power Assist Bicycle should notify an authorized Yamaha Power Assist Bicycles dealer of any and all apparent defects within ten (10) days of discovery and make the bicycle available at that time for inspection and repairs at the dealer’s place of business.
General Exclusions From Warranty. This warranty will not cover the repair of damage if the damage is a result of abuse or neglect of the product. Examples of abuse and neglect include, but are not limited to: 1. Racing or competition use, modification of original parts, abnormal strain. 2. Lack of proper maintenance as described in the Owner’s Manual, installation of parts or accessories that are not equivalent in design and quality to genuine Yamaha parts. 3. Use of lubricants that are not suitable for Power Assist Bicycle use. 4. Damage as a result of accidents, collisions, road hazards, or operation on surfaces, such as stairs, not intended for conventional bicycle use; damage from external factors such as salt air or saltwater, bird droppings, or chemicals. 5. Commercial applications, such as transporting cargo, delivering newspapers, and bicycle rentals. 6. Temporary decrease in power or distance that can be traveled on a single battery charge, as described in the Owner’s Manual, due to operating conditions such as ambient temperatures, load, inclines, frequent starting and stopping, and normal system-protection functions, as well as temperature-related performance of the battery charger. 7. Normal deterioration, including the gradual decrease of battery capacity over the five (5) year warranty period as long as the battery capacity is still 50% or more of the initial capacity before the warranty expiration and the total number of battery charging cycles is 700 or less. Other normal deterioration includes natural fading of painted or plated surfaces, and cosmetic ozone or weather cracking in tires.
Specific Parts Excluded From Warranty. Parts replaced due to normal wear or routine maintenance such as tires, tubes, cables, grips, brake pads, baskets, pedals, fuses, spokes, lenses, light bulbs, springs, chains, packing, and the sprocket and tension assembly of the torque sensor. Charges for transporting the Power Assist Bicycle to and from an authorized Yamaha Power Assist Bicycles dealer are excluded from warranty coverage.
Transfer of Warranty. Transfer of the warranty from the original purchaser to any subsequent purchaser is possible by having the Yamaha Power Assist Bicycle inspected by an authorized Yamaha Power Assist Bicycles dealer and requesting the dealer to submit a change of registration to Yamaha Motor Corporation, U.S.A. within ten (10) days of the transfer.
Please reference your Yamaha Motor Corp., U.S.A. Power Assist Bicycles Limited Warranty Certificate for complete details.